Reverse a credit memo (write off)

To reverse a credit memo:

  1. Start Juris and log in, to open the main Juris window.

    Transactions > Credit Memos

  2. Double-click Transactions, to expand the folder.
  3. Double-click Credit Memos, to expand the folder.

  4. Select Form > New > Credit Memo on the menu, to open the Batch window.

    Batch window

  5. In the Batch Comment box, type a name for this batch file, or use the default name.
  6. Select Form > New on the menu, to open the Credit Memo window.

    Credit memo window

  7. In the Date box, type the date for this credit memo, or use the default (today's date.)
  8. In the Client box, type the client number, or click the ... (ellipses) button to search for, and select it. This is the client number to which the original credit memo was applied.
  9. In the Matter box, type the matter number to which the original credit memo was applied.
  10. In the Bill Number box, type the bill number or click the ... (ellipses) button to search for, and select it in the Find tool. This is the bill number to which the original credit memo was applied.

    Note

    Bills that have a balance of zero do not show up in the Find tool.

  11. In the Comments box, type a short reason for the reversal of the credit memo.
  12. (Optional) In the Narrative box, click the ... (ellipses) button, and select a narrative.
  13. Click the appropriate tab(s) and make your reverse allocations.

  14. Important!

    If you click Save, the program automatically posts the credit memo. Therefore, it is recommended that you verify the information you have entered, prior to clicking Save.

  15. Verify the accuracy of the information you have entered.
  16. Select Form > Save on the menu, to save the Credit Memo.
  17. Click the window Close button, to close the Credit Memo window.

Related information

Credit memos overview