To reverse a credit memo:
Start Juris and log in, to open the main Juris window.
Double-click Credit Memos, to expand the folder.
Select Form > New > Credit Memo on the menu, to open the Batch window.
Select Form > New on the menu, to open the Credit Memo window.
In the Bill Number box, type the bill number or click the ... (ellipses) button to search for, and select it in the Find tool. This is the bill number to which the original credit memo was applied.
Note
Bills that have a balance of zero do not show up in the Find tool.
Click the appropriate tab(s) and make your reverse allocations.
Important!
If you click Save, the program automatically posts the credit memo. Therefore, it is recommended that you verify the information you have entered, prior to clicking Save.
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